1. Order Processing

Orders are processed within 2-3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

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2. Shipping Methods

We offer Standard Shipping for all orders.
Shipping costs vary by destination and are calculated automatically at checkout.

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3. Delivery Times

Estimated delivery times:
3–5 business days within Europe/UK.

Please note that these are approximate estimates and may vary depending on the delivery location and the carrier.

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4. Order Tracking

Once your order has been shipped, you will receive an email containing a tracking number, allowing you to follow your shipment at any time.

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5. Shipping Areas

We currently ship to Europe and the United Kingdom.
For deliveries outside these regions, please contact us directly for assistance.

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6. Shipping Costs

Shipping costs are calculated automatically at checkout.

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7. Lost or Damaged Packages

LEUHS is not responsible for packages that are lost or damaged during transit.
If an issue occurs, we recommend contacting the shipping carrier directly using your tracking number.

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8. Changes to the Shipping Address

If you need to update your shipping address after placing an order, please contact us as soon as possible.
Address changes can only be made before the order has been shipped.